Questions about the roster, a companion suggestion, a billing query or a note about something that behaved oddly — all of it reaches the same small team, and all of it gets a written reply.
Written responses usually arrive within two working days. If your message concerns a payment, include the email address used at checkout so the record can be found quickly. Suggestions for new companions genuinely influence which names join Waifuchat AI next, so if you have a temperament in mind that the current roster does not cover, describe it.
Send a note
Other ways to reach us
Email works just as well: hello@waifuchat.app. Please do not include passwords or payment card details in any message.